Dr. med. dent. Daniela. Krause reviews and experiences

Date: 24.10.2018

Technically, she's a good doctor. But what happened to me last time borders on absolute unfriendly business behaviour. I made an appointment for the dental checkup, which was postponed by telephone due to an urgent case. Which I can understand. But what then happened to me with the new appointment, I can not understand at all. On this day I took time off especially for this and another employee had to step in for me at short notice. In practice I was greeted, with the reference it still goes about 10 minutes, then the communication it goes again 15 minutes. After 45 minutes of waiting, I was informed that it is no longer possible today. How customer-unfriendly is that? If I miss an appointment at the dentist, I have to pay for it... Sorry, what was offered is a cheek!!