Mrs. Schuhmacher carried out the dental hygiene professionally. I am satisfied with your performance. Many thanks
Great service, very competent advice. Price / performance is absolutely right.
Technically good work, however, disappointing when it comes to customer advice by e-mail. Information which I received in advance by e-mail did not correspond to the practice (In Office Bleaching). When I informed the team 15 afterwards by mail about various points, which were not okey for me as a customer, I was not taken seriously. Excuses have been found for everything and I have been made to understand that I am wrong. For example, I had complained that I had not been told in the information mail about bleaching that bleaching can cause pain. Then I received the answer from the practice manager that I certainly would not have had any pain ... But the bleaching did hurt very much! Also, the price information I received by e-mail did not match the actual costs at all. The info that before bleaching any holes have to be patched (which increases the total cost) was withheld from me. Maybe this is logical for dentists, but not for laymen like me. This is not what I call good customer service and Team 15 has lost me as a customer.